We are looking for a Sales Operations & Campaign Manager (d/f/m) to play a key role in our cross-functional team - consisting of Sales, Analytics, Salesforce Consulting and Marketing - steering and accelerating our User Acquisition & Upsell functions to success.
What you’ll do:
Sales Platform and Data Infrastructure:
Optimize sales infrastructure and boost efficiency in collaboration with Telesales, Analytics and Salesforce Consulting by refining and automating processes, enhancing user interfaces and developing sales campaigns for our Sales Platform/Dialer
Interpret requirements from various stakeholders and guide the sales platform provider (“OneClick”) to align their products with our needs
Serve as the main point of contact for our sales platform, manage the dialer solution in case of any errors and ensure effective communication with external support (“Oneclick”)
Enhance the quality, completeness and accessibility of prospect and customer data
Manage running sales campaigns as technical owner in our Sales Platform
Set up new and improve existing campaigns in collaboration with Sales and Marketing and drive efficiency through automation
Reporting and Tracking:
Drive projects to improve tracking and reporting capabilities in collaboration with Analytics and thereby enable efficiency and revenue growth through data driven insights
Set-up and own reports and dashboards from the dialer to enable Telesales teams to get real-time insights on daily performance
Bachelor's or Master's degree in Business, Data Science or a related field or relevant professional experience
At least 3 years in a similar role with a focus on customer data management and sales optimization.
Strong understanding of CRM systems (i.e. Salesforce or Hubspot), sales tools and contact center/dialer solutions (i.e. Vocalcom, Genesys, …).
Experience with dialer software and/or call center is a plus
Strong project management skills
Analytical mindset with a focus on data-driven decision-making
Strong communication and collaboration skills to translate results into easily digestible messages and deliver results in multi-stakeholder, corporate environment
Business fluent in English and German (C1)
- An attractive Base Salary.
- Participation in our Short Term Incentive plan (annual bonus).
- Employee Stock Purchase Program with a match from Adevinta.
- Work From Anywhere: Enjoy up to 20 days a year of working from anywhere! Maybe not from the moon - well why not! just make sure you have internet connection!
- A 24/7 Employee Assistance Program for you and your family, because we care.
- Win together, lose together is one of our key behaviours. At Adevinta you will find a collaborative environment with an opportunity to explore your potential and grow.
On top of these, we also provide a range of locally relevant benefits. Wanna know more? Apply and ask our recruiters!
Kleinanzeigen is the most-visited general classifieds site in Germany and growing at speed. Currently, we have more than 45 million live ads and 35 million unique visitors per month – with the majority on mobile devices. Kleinanzeigen helps people find whatever they're looking for and every connection made or item found makes a difference by creating a world where people share more and waste less.
Customer centricity and passion for our products is what helps us to develop our platform. Our agile environment, weekly usability tests, prototyping and multi-functional teams make our product better every single day. If you're passionate about joining a purpose driven community that is dedicated to building an ambitious and diverse work environment, join Kleinanzeigen.
Kleinanzeigen is part of Adevinta: a global online classifieds specialist and sustainability leader with 40+ products in 14 countries.
Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don’t meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.