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Job Description

Goals for the role:

The role of the Key Account Manager plays a pivotal role in our sales organization and specializes in the retention and growth of our Key Accounts. Our Key Account Managers focus on the acquisition and onboarding of strategic customers. 

Main responsibilities:

  • Manage 2dehands dealer portfolio, with a strategic consulting approach, of Key Accounts from establishing new accounts, maintaining customer satisfaction to growing accounts

  • Have a deep understanding of our key customers needs and our 2dehands products

  • Build and nurture strong relationships with your customers, acting as their trusted partner throughout their customer life-cycle journey at 2dehands

  • Build up a sustainable network up to C-level to achieve medium and long term goals with great insight

  • Prioritize based on customer focus to ensure that no customer is overlooked or underserved and guarantee an equal treatment for each of them

  • Leverage data to effectively drive the successful adoption and retention of your customers

  • Identify upsell opportunities and develop actionable plans for expansion in close collaboration with the Sales  Manager

  • Act as the voice of the customer and help translate their needs into product requirements

  • Challenge the status quo and seek opportunities for innovation within the Customer Success processes and structures

  • Observe the market and its development and identify further promising customer potentials

Qualification and requirements:

  • Education:

    • Business degree of similar studies

Job experience:

  • Significant experience in business-to-business or commercial sales with proven track record of meeting and exceeding targets and goals

  • Relevant experience and network in the (digital) automotive industry is preferred

  • Sound MS Office or G-Suite knowledge

  • A confident use of CRM systems is an advantage

  • Systematic, structured, careful and analytical way of working

  • High quality awareness and organizational skills

  • Strong service mentality and self-organization

  • Holistic understanding of interrelated processes between customers, sales, marketing and business development

  • Strong communication skills and high customer orientation (including when dealing with external customers over the telephone)

  • Ability to work in a team, being committed and staying flexible

  • Languages: business fluent Dutch and French and good English 

Benefits

Life at Adevinta comes with its perks! Our Adevintans enjoy the following benefits:

  • An attractive Base Salary.
  • Participation in our Short Term Incentive plan (annual bonus).
  • Employee Stock Purchase Program with a match from Adevinta.
  • Work From Anywhere: Enjoy up to 20 days a year of working from anywhere! Maybe not from the moon - well why not! just make sure you have internet connection!
  • A 24/7 Employee Assistance Program for you and your family, because we care.
  • Win together, lose together is one of our key behaviours. At Adevinta you will find a collaborative environment with an opportunity to explore your potential and grow.


On top of these, we also provide a range of locally relevant benefits. Wanna know more? Apply and ask our recruiters!

Company Description

Marktplaats in The Netherlands, and 2dehands and 2ememain in Belgium, are part of Adevinta: a global online classifieds specialist. The three brands are hosted on a multi-tenant platform, operated from our Amsterdam location, and are the top players in the classifieds space throughout the Benelux region. We run on both Android and iOS apps, and on the web.

We offer consumers the opportunity to trade their unwanted products and contribute to a greener, circular economy. We offer businesses - of all sizes, from the smallest hobbyist to the biggest brands in Benelux - a platform to showcase their goods and services online to over 11 million monthly unique users.

Adevinta is recognised as a sustainability leader and is one of only six companies listed in the Media & Entertainment industry group on the Dow Jones Sustainability Index (DJSI) Europe.

Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don’t meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.

More about Careers at Adevinta

Careers at Adevinta can take you in all sorts of directions and to many different countries. The question is – where do you want to go?

Key Account Manager | Adevinta